Enjoy your online shopping with us and thanks for your business. We have ensured the privacy and security of your transactions. Your credit information and other data given during the order process will be guarded with the highest levels of confidentiality. Mailing Address: American Collectibles P.O. Box 1257 Glen Burnie, MD 21060 410-972-9148 24/7-CUSTOMER SERVICE: If you have any questions about an order or just general product information, please contact us via email: american.home.accents@gmail.com PAYMENT: Use your Visa, MasterCard, American Express or Discover and PayPal. All credit card orders are processed immediately. Our ordering site is a secure web site. You can also place your order by email, phone or mail. For check and money order payment, please call our customer service. USA(48 states)Flat Rate $9.95 USPS/UPS Ground Shipping. We ship your order by USPS/UPS within 3-5 days from when receiving your order. You'll receive your order between 7-10 business days. We will notify you promptly of any backorders. For international shipping a flat rate of $49.95 via USPS Priority Mail to any destination in the world. FREE standard shipping on orders over $49.95 (enter code: shipping2009 at check-out)for domestic orders only. RETURN POLICY(within 15 days of purchase): 100% Customer Satisfaction. If for any reason you are not completely satisfied with your purchase, please contact us before you return an item. All returns must be in the original condition with sales slip and must be sent prepaid and insured via UPS, FedEx or any other courier that issues a tracking number. NOTE: Due to popular demand and limited quantities available, all Lolita products on backorders and pre-ordering must be pre-paid in order to reserved your glasses. All retired Lolita glassware ($29.95 & up) prices are subject to change without notice. "Celebrate every moment with Lolita Glassware" For a truly special occasion, we offer additional discounts on any large quantity order to every event: Birthday Party, Wedding Shower, Graduation Party, Retirement Party, Holiday Party, Anniversary, Engagement Party, Training Session, Baby Shower, School Event, Tailgate Party, Thanksgiving, Summer Picnic, Office Meeting, Team Banquet |